Livingston Research - a young, dynamic company with a focus on western educational markets is looking for awesome customer support representatives who will be responsible for supporting our existing and new clients.
Our mission is to give personal education support enabled by technology to every student. We work hard to ensure that students can get personalised homework help in any subject 24/7 at the shortest possible notice.
- Excellent communication skills;
- Fluent written and spoken English;
- Ability to work night shifts (at least 2 per week);
- Experience working with native English speakers is a plus;
- Participation in international exchange programs is a big plus;
- Desire to learn and evolve.
- Interacting with customers via text message interface;
- Advising on the order procedures;
- Providing assistance with the web interface;
- Handling complaints and issues;
- NO cold calling.
- Ability to combine employment with studies (flexible schedule);
- Competitive salary paid in US dollars ($600+, based on hourly rates and performance bonuses);
- Friendly, professional and ambitious team and constant access to HR person;
- Corporate outings and team-building activities several times a year;
- Comfortable, cozy office in the heart of Kyiv (5-7 mins walking distance from Universytet or Zoloti Vorota metro stations). You can find some cool pics here: https://goo.gl/DuKw1C ;
- Regular personal development sessions conducted by your direct manager;
- Opportunity to build a career and gain an experience that will serve you in a long-term perspective;
- Non-monetary perks such as Birthday presents, rewards for good performance, holidays celebration;
- Unlimited coffee/tea, snacks and fruits, pizza Fridays;
- Bonuses for referring friends (referral program).
Livingston Research isn't your typical start-up. As a true start-up we work in a very fast-paced environment and informal atmosphere, on the other hand, we have a clear vision, long-term goals and resources that one doesn't normally find in a young and growing company.
We are continuously launching brand-new edu solutions, platforms, services and projects addressing the needs of millions of students in the USA, Australia, UK and Europe. To help us grow at even faster pace we are looking for motivated people with creative energy and 'let's get shit done' attitude to join our team.
Up for the challenge? Apply now!
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