Livingston Research is on a mission to provide students with personal education support enabled by technology. We are connecting tens of thousands of students with freelancers around the world to provide help and support with any homework issues.

If the client's perception is your reality, you are checking out the right vacancy! We are looking for a Retention Manager who will be responsible for crafting and executing client retention and user engagement strategies across multiple reach-out channels (email, sms, messenger, push notifications) to maximize user lifetime value on our platform.

Our platform is currently used by thousands of students from the US, Canada, Australia, and many other countries! Work together with our top-notch UX designers, product managers, developers and data scientists to employ the latest and coolest technology to delight our user.

Your profile:

πŸ’₯ 1-2+ years of experience working with user retention and activation (e.g. email marketing or product management)
πŸ’₯ You are passionate about direct marketing and know how to develop effective and highly targeted messages
πŸ’₯ Solid experience with direct email, push and content marketing
πŸ’₯ Expertise in either MailChimp or Customer.io or similar tools, Google Analytics, MS Excel
πŸ’₯ You know how to work with designers
πŸ’₯ You have User journey mapping and analysis experience

Skills required:

πŸ’‘ Excellent communication and writing skills
πŸ’‘ English – fluent
πŸ’‘ Direct/Email/push marketing
πŸ’‘ Analytical skills and tools
πŸ’‘ Sales Skills (creation of email strategy that influences the business objectives achievement)
πŸ’‘ Basic UX skills

Personal portrait:

βœ… Result-oriented self-starter, with the ability to thrive in a fast-paced, dynamic environment
βœ… Communication, excellent teammate
βœ… Visionary
βœ… Creative flexible thinking

What you will be doing:

πŸ‘‰ Design, implementation, and management of the company’s direct marketing campaigns
πŸ‘‰ Using a combination of channels including emails, private messages (FB, SMS, Push)
πŸ‘‰ Carrying out segmentation of the database
πŸ‘‰ Analyzing user profiles and behavior insights in order to create powerful offers and messages for each user segment
πŸ‘‰ A/B Testing, analysis of various email marketing campaigns to establish the most effective, giving recommendations for their improvement
πŸ‘‰ Receiving customer feedback and generate ideas to increase customer engagement
πŸ‘‰ Collaboration with the marketing team to gather and analyze client insights
πŸ‘‰ Form KPIs to track and report on email and other campaigns resulting in conversion rate improvement

⭕️ You might wonder "Why these guys?" ⭕️

πŸ“Œ Opportunity to drive the process and be creative. We adore creativity and create a suitable environment for you to implement it
πŸ“Œ No bossing around - we encourage you to be the owner of your own stream of work
πŸ“Œ The absence of bureaucratic processes and procedures
πŸ“Œ Fantastic opportunity to collaborate with business founders directly without a feeling that you are just "another little fish in the aquarium"
πŸ“Œ Competitive Salary in USD based on your qualifications
πŸ“Œ Transparent bonus system
πŸ“Œ Ability to move between the projects and work on multiple products
πŸ“Œ Career growth opportunities
πŸ“Œ Regular Personal Development Sessions with the Head of Product and CMO
πŸ“Œ Education / Courses / Conferences which are relevant to the position are sponsored by the company
πŸ“Œ Perfect office location in the city center (7 mins from β€œUniversitet” or "Zoloty Vorota" metro station)
πŸ“Œ 21 working days of paid vacation allowance a year + sick leaves
πŸ“Œ Opportunity to make a difference for thousands and thousands of our active users.

Do we even need to say about the spectacular office full of young, ambitious, energetic people with all the possible non-financial perks e.g. delicious coffee, fruit baskets, pizza days, snacks, etc. etc ?

Up for a challenge? Then do not miss out on a chance to join us!

If you are still hesitant, check out more about us here